Building communities: Stream's innovative approach with Kenzie Wilson, GTM Lead - AI Moderation

Join us on the Business of Apps podcast as we explore Stream's innovative approach to community building with Kenzie Wilson, the company's GTM Lead for AI Moderation. In this episode, Kenzie shares insights on how fostering in-app communities enhances user retention and engagement, with Stream's API powering real-time chat, feeds, video, and AI moderation for millions of users worldwide. Discover why integrating social features directly into your app can transform user experience, examine case studies like Strava's evolution into a vibrant community, and learn how Stream's flexible APIs enable seamless addition of communication tools—even for mature applications. We also delve into unexpected use cases ranging from HR technology to telehealth, where community features drive significant engagement increases—sometimes up to 50%. Explore current trends such as live streaming with chat, audio rooms for gaming, and embedded activity features that boost app stickiness. With a shift towards smaller, purpose-driven communities over large social platforms, Stream is expanding its video offerings and moderation capabilities to become a comprehensive in-app communication platform. Tune in...