Effective Feedback: Keep It Short and Frequent for Better Results

Providing feedback in manageable, concise doses enhances its effectiveness and receptivity. Much like a GPS guides drivers with step-by-step directions, managers should deliver targeted feedback focusing on one or two key behaviors at a time. Allow employees time to process and implement changes before offering additional insights. A common mistake is delaying feedback until formal evaluations, which often results in missed opportunities for improvement. Prompt, timely feedback—ideally within 24 hours of the observed behavior—is crucial for clarity and impact. Avoid overwhelming employees with too much information at once, as this can diminish their confidence and motivation. Adopt the mantra: recency and frequency. Short, regular check-ins—about five minutes weekly—are more effective than infrequent, lengthy sessions. This approach fosters continuous improvement, preserves team members' self-esteem, and encourages sustained behavioral changes.