Last Updated on October 27, 2026 6:24 pm
The Federal Trade Commission and 20 states, including North Carolina, sued Dollar General on Monday, accusing the discount chain of charging customers more at checkout than the prices shown on store shelves, tags and advertisements.
The lawsuit was filed in U.S. District Court for the Middle District of Tennessee, where the company is headquartered. The FTC alleges the problem occurred at thousands of Dollar General stores over several years and resulted in “millions of dollars in unlawful overcharges.”
According to the complaint, Dollar General logged at least 29,265 customer complaints under the category “Did Not Honor Marked Price” across the 48 states where it operates between Jan. 1, 2023, and March 31, 2026. The FTC says the company did not put adequate safeguards in place to stop recurring register overcharges, despite earlier settlements with state regulators over inaccurate pricing.
The FTC is seeking civil penalties, consumer restitution, a permanent injunction and court-ordered pricing controls, among other relief.
FTC Bureau of Consumer Protection Director Christopher Mufarrige said Dollar General “has betrayed the trust of milli...