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More African Governments Are Now Using AI to Modernize Public Services - Ecofin Agency

Nawkhinkhinmoe Nawkhinkhinmoe
Published on 2026-11-02 05:18:06
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More African Governments Are Now Using AI to Modernize Public Services - Ecofin Agency

Zambia has launched a five-day AI training program for public officials with support from Huawei.

Nigeria, South Africa, Ghana, and other countries are introducing AI tools and training for government employees.

Despite these initiatives, measurable improvements in public service efficiency remain unclear.

African governments are stepping up artificial intelligence (AI) training for civil servants, with programs that focus on everyday administrative tasks, public service delivery, and the responsible use of new technologies. In Zambia, SMART Zambia Institute and Huawei announced on October 30 a free five-day course scheduled to begin on November 2, 2026, for policymakers, IT managers, and technical experts from public institutions.

Specialists from China will lead sessions on topics such as large language models, prompt writing, and AI agents. Organizers say the goal is to modernize public administration, make institutions more efficient, support decisions based on data, and improve the quality of public services. Similar priorities are emerging in other African countries.

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