A clothing store chain is catching a lot of flak online after it responded to a recent theft at one of its chain stores in Westlake, Ohio. The store then issued an apology, which wasn’t well received on Facebook, with many people condemning the store.
The original post appeared on Facebook, posted by Once Upon a Child’s official account. However, it was saved by numerous people online, then shared on reviews, social media, and even commented on by TikTok creators such as Joe Anybody.
In the original post, Once Upon a Child had learned of a theft—a pair of children’s shoes. Left behind were the child’s old Frozen-branded shoes, which had big holes in the front.
Once Upon a Child stated it was a “small, locally owned business” and that theft “has a real impact on us.” The store, however, is part of a chain of over 400 stores; it is by no means a ‘small’ business.
“Whoever did this has until closing on Tuesday to return our shoes,” the store stated, adding that if the shoes weren’t returned, they would “consider posting the footage to identify the person responsible.”
Westlake’s Once Upon a Child then issued an apology online. The store rolled back their initial post, stating it had b...