ROLLING MEADOWS, Ill. – Workforce challenges remain top of mind as employers pursue growth with constrained teams, elevated turnover and increasing pressure to adapt to new technologies, according to Gallagher’s 2026 US Workforce Trends Report – Talent Benchmarks.
Based on responses from more than 3,700 U.S. employers, the report examines the trends influencing employee engagement, retention and organizational effectiveness.
Some of the report’s findings include:
- Retention has become a business challenge, not just an HR concern. Nearly two-thirds (63%) of employers reported annual turnover rates of 10% or higher in 2025.
- 61% of employers anticipate revenue growth by 2027, while only 50% expect workforce head count to increase – a gap that highlights growing workforce capacity pressures.
- More than half (57%) of employers conducted an employee engagement survey in 2024 or later, yet many are still working to turn employee feedback into meaningful action.
- AI use in HR is expected to expand, with 73% of employers likely to increase adoption by 2028.
- Even as AI adoption grows, trust remains a challenge. Nearly one-third (29%) of employers cite concerns about eroding employee t...