Vallarta Supermarkets Enhances Distribution Efficiency with Voice Technology Partnership

Vallarta Supermarkets, a grocery chain with 55 stores specializing in authentic Hispanic products like fresh tortillas and in-store taquerias, faces the challenge of maintaining daily farm-fresh produce delivery across its California locations. To ensure swift and accurate warehouse operations supporting same-day distribution, the company relies on advanced voice technology. Since implementing a warehouse management system (WMS) and voice systems nine years ago with NCR, Vallarta has found voice communication essential for efficient order fulfillment. According to IT Director Lee Allen, voice technology allows warehouse workers to concentrate on their tasks without distractions from screens or paper, enhancing safety and accuracy. In 2021, after an acquisition, Mountain Leverage took over Vallarta's voice system support, not only maintaining but improving its performance. The team conducted on-site evaluations, recommended system enhancements, and supplied durable, purpose-built devices designed specifically for warehouse environments. This resulted in more reliable, efficient operations and increased employee satisfaction. Allen highlights that Mountain Leverage acts as a strat...